CASE STUDY

How BI revamped its serialization solution with Systech in record time.

Boehringer Ingelheim faced the dilemma of replacing its incumbent serialization vendor at three of its newly acquired global manufacturing sites. Learn how they collaborated with Systech to deploy standardized serialization in all three locations within six months.

What’s inside?

Deep dive into this successful case study of one of the world’s 20 leading pharmaceutical companies to understand:

  • How BI tackled the immediate need of replacing its incumbent serialization vendor at three of its newly acquired global manufacturing sites.
  • What were the major obstacles for serialization at these new target sites that led to this immediate switch to Systech.
  • How effective collaboration between Boehringer Ingelheim and Systech turned this around in just 6 months on all 3 manufacturing sites.

 

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Global

turnkey solution with fast turnaround time.

“We were faced with a significant challenge and Systech accepted, stepped up and delivered. Making it almost look easy.” – Caleb Connell, AD, Global Animal Health Technology Lifecycle Management, Boehringer Ingelheim 

Frequently Asked Questions

A sneak peek into what you’ll learn.

What were the key challenges faced by Boehringer Ingelheim?

Poised with significant business risks, Boehringer Ingelheim was faced with the dilemma of having to replace its incumbent serialization vendor at three of its newly acquired global manufacturing sites within just 6 months. Additionally, a major obstacle for serialization at these new target sites was reconciliation of batch lots and to resolve issues around the inaccuracy of case management.

How do you find the right serialization partner for your organizational needs?

Finding the right partner is key to getting your serialization solution delivered successfully. With the right knowledge, expertise and network of providers the right partner will step up and deliver to the challenge making it look almost seamless. Do your research and ensure you put in the time and effort to learn about the solutions and technologies they have to offer along with post implementation support and training.

What was the overall impact of the solution implemented by Systech and what risks did it overcome?

Systech provided turnkey services and implementation with a centralized approach to deliver a holistic solution across all three sites. By leveraging their trusted partner network, they were able to eliminate needless consultations and delays, delivering a robust serialization solution. BI deployment team noted that Systech had ultimately met and exceeded all expectations for deployment at the three sites faster than expected.

How can you have a smooth transition when switching vendors?

Navigating a vendor transition is normal to worry about but doesn't have to be stressful. With the right steps, and an experienced partner who values transparency and collaboration, the change can be smooth sailing. Be sure to address potential challenges head-on and develop strategies to overcome them to ensure a smooth transition and a stronger, more competitive position in the market.

How can the right technology help prevent such calamities?

While we understand that anyone can get into this situation that BI was into but working with an experienced team and technically advanced tools with the backup of the right attitude is what will prevent this to happen. Doing your homework to partner with an industry expert is crucial. In a swiftly evolving technology landscape, finding one who is not afraid to innovate and adapt is just as important.

Right partner can get you a step ahead

Systech exceeded all expectations for deployment at the three sites.